At Trenddailysale Ltd, we are committed to providing high-quality products and excellent customer service. If you are not fully satisfied with your purchase, we offer a 30-day return policy to ensure a smooth and transparent shopping experience.

1. Eligibility for Returns:

  • Products must be unused, in their original packaging, with all tags and accessories intact.

  • Returns must be initiated within 30 days of delivery.

  • Customized or personalized products are not eligible for return unless defective or damaged upon arrival.

2. Accepted Reasons for Return:

  • Damaged or Defective Items: Contact us within 48 hours of delivery with photos/videos, and we will arrange a replacement or refund at no extra cost.

  • Incorrect Item Received: Notify us immediately, and we will send the correct product or process a refund.

  • Change of Mind: You may return the item, but return shipping costs will be the buyer’s responsibility.

3. Return Process:

  • Email help@trenddailysale.com to request a Return Authorization (RA#).

  • Pack the item securely to avoid damage during transit.

  • Include your order number, RA#, and any relevant details inside the package.

4. Refund Process:

  • Once the returned product is received and inspected, refunds will be processed within 5–7 business days to the original payment method.

5. Exclusions:

  • Certain items such as intimate/sanitary goods, gift cards, and downloadable digital products are non-returnable.

6. Shipping Costs:

  • Non-defective returns: The customer covers the return shipping.

  • Defective/incorrect items: We cover return shipping.

7. Fair Usage:

We reserve the right to refuse returns or apply a restocking fee if a pattern of excessive returns is detected.

8. Contact:

For all return and refund inquiries, contact our support team at help@trenddailysale.com.